At SnugGlow, honesty and transparency come first.

We want you to know right away — this is a dropshipping store. We started SnugGlow because we were tired of seeing unreasonably high prices and unclear shipping times on other platforms. Our goal is to make quality products more affordable and to keep everything as transparent as possible.

Here’s how we run things:

We’re here for you. If you ever face issues like placing the wrong order, wanting to pause or cancel before shipment, or have general questions — you can reach us directly through email or the store chat.

Once an order is shipped, it’s in the hands of the courier. After processing and dispatch, delivery speed and updates depend on the shipping provider and your location. We’ll always do our best to guide you and provide updates, but we want to be upfront about this from the start.

Your trust matters. Our promise is to stay available, respond to your concerns, and never hide how this store operates.

Thank you for supporting SnugGlow — a small business built on fairness, transparency, and care.